RIGBI resource centre
Helpful guidance for the next step.
Clear, practical information for learners, families, employers and the people supporting them.
Start with the guide that fits where you are now, then contact us when you are ready for a conversation.
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Resources made to be used.
RGPOL-011 Student Code of Conduct
RIGBI is committed to a safe, respectful and inclusive environment. This Code sets out the standards expected of students participating in RIGBI activities, using RIGBI systems, attending RIGBI premises, interacting online, or taking part in activities arranged by RIGBI.
Read guide and download PDF →RGPOL-012 Student Complaints and Feedback Procedure
RIGBI welcomes feedback and takes complaints seriously. Students may raise a concern without fear of disadvantage for doing so in good faith. This procedure explains how RIGBI handles concerns about its services, staff , contractors, other students, facilities or conduct.
Read guide and download PDF →RGPOL-013 Student Fees and Refund Policy
RIGBI will give students clear written information about charges before the student becomes liable to pay them. This policy explains charges collected by RIGBI and the principles RIGBI uses when considering refunds. It must be read with the relevant enrolment, service or payment agreement.
Read guide and download PDF →For employers
Train your team together.
Book a group conversation about first aid, CPR or manual handling. We can discuss your people, workplace, preferred date and delivery setup.
Plan group training →Common questions
A little more clarity.
How do I choose the right course?＋
Start with your work goals and the kind of support you want. Our team can talk through course content, delivery and the next intake.
What documents should I prepare?＋
Most applications begin with identification and contact details. We will explain any additional evidence needed for your chosen pathway.
Can employers arrange training for a team?＋
Yes. We can discuss a focused workplace option, group needs and a delivery approach that works for your people.