RIGBI Group · learner information
Read our currently published policies before confirming enrolment. These documents explain the expectations, support and processes that matter to your learning with RIGBI.
Only policies approved for public access appear here. Start with the documents below, then contact us if you need help before enrolling.
Before you enrol
RIGBI is committed to a safe, respectful and inclusive environment. This Code sets out the standards expected of students participating in RIGBI activities, using RIGBI systems, attending RIGBI premises, interacting online, or taking part in activities arranged by RIGBI.
Read policy and download PDF → Open PDF ↗RIGBI welcomes feedback and takes complaints seriously. Students may raise a concern without fear of disadvantage for doing so in good faith. This procedure explains how RIGBI handles concerns about its services, staff , contractors, other students, facilities or conduct.
Read policy and download PDF → Open PDF ↗RIGBI will give students clear written information about charges before the student becomes liable to pay them. This policy explains charges collected by RIGBI and the principles RIGBI uses when considering refunds. It must be read with the relevant enrolment, service or payment agreement.
Read policy and download PDF → Open PDF ↗Other important notices
Our privacy notice and terms explain how we handle information and the conditions that apply when using our website and services.
Need a hand?